Malaika Hospital - Information Technology (IT) Department

Information Technology (IT) Department

The Information Technology (IT) Department manages, maintains, and secures an organization's digital infrastructure, software systems, network operations, and data security.

Core Responsibilities

1.Infrastructure & Network Management: Maintaining local networks, servers, cloud architecture (AWS/Azure), routers, and hardware integrity.

2.Cybersecurity & Compliance: Safeguarding digital assets through firewalls, encryption, identity and access management (IAM), and threat monitoring.

3.Data Backup & Disaster Recovery: Running automated data backups, managing storage, and creating business continuity plans for system outages.

4.Technical Support (Help Desk): Providing tier 1–3 technical assistance, hardware deployment, software installation, and user access management.

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